24/7 emergency response across King, Pierce, Snohomish & Kitsap counties24/7 emergency response · 4 counties Call or text 844-543-5757
SeattleWater Damage Pros
844-543-5757
Seasonal

Storm and roof leak water damage, from tarp to dry ceiling

November through February is leak season in Puget Sound. Crews tarp, extract, dry and document so the inside of the house does not become the bigger loss.

Rain pouring off a tile roof
Puget Sound storms find every weak flashing and clogged gutter.

Puget Sound weather does not usually arrive as a single violent storm. It arrives as atmospheric rivers: days of sustained rain, often with wind, that find every weak point in a roof. Add the November and December wind storms that bring down branches across King, Snohomish and Pierce counties, and the winter season produces a steady stream of leaks, failed flashing and trees through roofs.

The two parts of a storm claim

A storm loss has an outside part and an inside part, and they are handled by different trades. The roof repair is a roofing contractor's work. Everything the water did inside, saturated attic insulation, stained and sagging ceilings, wet walls and floors, is the restoration crew's work, and it is the part that grows every hour it is left alone.

The crew's first visit covers both: an emergency tarp or board-up to stop the intrusion, photographs of the roof damage from a safe vantage point, and then the interior inspection, extraction and drying.

Where storm water goes

Water that gets past the roofing runs down the underside of the deck, soaks the attic insulation, and pools on the back of the ceiling drywall until it finds a light fixture, a seam or the lowest point. Blown-in insulation can hold gallons before the ceiling shows a stain. By the time you see the spot, the attic above it has been wet for a while.

The crew meters the ceiling, checks the attic, removes saturated insulation, and dries the ceiling drywall from below with air movers and, where needed, from above once the insulation is out. Drywall that has sagged or that was wet long enough to lose strength is removed and documented.

Flat roofs, skylights, chimneys and additions

The leak points are predictable. Skylights in 1970s and 1980s Eastside homes leak at the curb flashing. Chimneys on mid-century Seattle and Tacoma houses leak at the counterflashing and the cricket. Low-slope sections over additions and porches pond water and leak at seams. Townhouse and condo roofs leak at parapets and scuppers. Knowing where to look speeds the inspection and makes the documentation precise.

Insurance and storm damage

The question adjusters ask is whether the water came in because of a sudden event or because of wear. Wind that lifts shingles, a branch that punctures the deck, or hail that cracks a skylight is sudden and typically covered, including the interior damage. A roof at the end of its life that finally lets water through is usually maintenance. The crew documents what they find without spin: the condition of the roofing, the point of entry, and the interior damage, each photographed and measured. On covered claims the restoration contractor bills the insurer directly for the mitigation and interior work.

Before the next storm

Clean the gutters and check that downspouts discharge away from the foundation. Trim branches that overhang the roof. Look at the attic with a flashlight after the first big rain of the season; a stain on the underside of the deck is the cheapest leak you will ever find. Make sure bathroom fans vent outside, not into the attic, or you will have a moisture problem that looks like a leak.

What to expect

How this job runs

Catch the water, cut the power

Buckets under active drips, a small hole poked in a bulging ceiling to let water out before the drywall fails, and power off to affected fixtures.

Now

Emergency tarp or board-up

A temporary tarp stops the intrusion until a roofer can repair. Photos of the damage first.

Same day, weather permitting

Extraction and drying

Attic insulation, ceiling drywall and the floors below are metered, removed where saturated and dried.

Days 1 to 5

Documentation

The roof damage, the interior damage and the mitigation are documented separately so each part of the claim is clear.

Throughout
FAQ

Questions homeowners ask us

Is roof leak damage covered by insurance?

Water that comes in because wind or a falling branch damaged the roof is usually covered, including the interior damage. Water that comes in because the roof was worn out or the flashing had been failing for years is usually treated as maintenance and excluded, though the resulting interior damage is sometimes still covered. The cause is documented carefully because it decides the claim.

Do you repair the roof?

The restoration crew provides emergency tarping to stop the intrusion and handles everything inside the house. Permanent roof repair is a roofing contractor's job; dispatch can help you line one up and the two scopes are kept separate in the claim.

There is a bulge in my ceiling. What do I do?

Put a bucket under it and poke a small hole in the lowest point with a screwdriver to let the water drain. It feels wrong, but a controlled drip is far better than a ceiling that collapses when the drywall finally fails. Then call.

How do I know if the water is from the roof or from condensation?

Roof leaks track with rain and show up as stains that grow after storms, usually near chimneys, skylights, vents and valleys. Condensation shows up in cold snaps on the underside of the roof deck and around bathroom fans that vent into the attic instead of outside. The crew's inspection sorts it out; both are common here and both need attention.

Open now

Crews are dispatched 24/7

One call reaches a Washington-registered restoration contractor serving King, Pierce, Snohomish and Kitsap counties. $0 upfront on covered claims; your insurer is billed directly.

Call now Text a photo
Send us photos

Show us what happened

Add a few photos, tell us where you are and a dispatcher looks at them right away, then calls or texts you back.